Refund policy
Refund And Shipping Policy
Order Issues and Damages
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item/missing items, so that we can evaluate the issue and make it right. A photo of the item(s) inside the packaging it was received in must be provided. Without this photo there are no guarantees we can help.
Refunds/Replacements are NOT granted for items lost, stolen, or damaged during transit or post delivery if shipping protection is not added onto order. For guaranteed refund/replacement, please add shipping protection at checkout.
Exchanges
No exchanges will be granted for any products that are not in their factory sealed packaging.
Refunds/Returns
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. No clothing can be returned or refunded unless otherwise noted. Refunds or returns are not currently offered for dissatisfaction of product.
To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, with seal still intact.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. We do not currently provide return labels.
If approved, you’ll be automatically refunded on your original payment method. Return shipping will be refunded ONLY if the issue was a result of our service. Please note a 3% processing fee will be deducted from all refunded orders unless otherwise noted.
To start a return, you can contact us at support@agnbsupps.com
Cancel/Edit Order:
Once a tracking number has been associated with the product, there will be NO cancelling of the order. You will have to return the shipment. Cancelled orders, unless otherwise noted, will retain a 3% processing fee. The remaining amount will be refunded to the original payment method.
Emailing prior to an order being fulfilled does not guarantee the order can be edited with the request at hand. Typical response times are within 1-2 business days.
All promotions and BOGO deals are final sale. No exceptions.
SUPPLEMENTS
For the health and safety of other customers, our staff, and the integrity of other products in our warehouse, All Gas No Brakes cannot accept returns or exchanges on supplement products.
Please carefully review all ingredients listed in the Supplement Facts on each product page before purchasing. All Gas No Brakes does not offer exchanges or returns on supplements, for any reason, in cases where the customer does not review the ingredients list before purchasing. It is the customer's responsibility to review all ingredients.
We understand that individual taste preferences vary, and finding the right flavor can be subjective. Please be aware that we do not offer refunds, returns, or exchanges based solely on flavor preferences. This policy helps us maintain the highest standards of product quality and integrity. Before purchasing, we encourage customers to review product descriptions and, if available, read customer reviews to gain insights into the flavor profiles we offer. These reviews not only guide fellow customers but also contribute to our ongoing efforts to enhance our products.
BRAND WEAR APPAREL & ACCESSORIES
All marked down promotions and sale collection apparel items are final sale. No exceptions.
We do not currently offer returns or exchanges on All Gas No Brakes brand wear apparel or accessories that have been opened or removed from the original packaging. Only items that have been unworn, unopened, and still in their original packaging with all original tags attached will be considered for return requests.
Please ensure you carefully check the Size Chart for each apparel item before placing your order. The Size Chart displaying each apparel item’s unique measurements can be found in the dropdown on the right-hand side of the product page below the 'Add to Cart' button.
Unopened apparel or accessories in the original condition and packaging, are only eligible for domestic return requests. We do not offer exchanges at this time. All return requests on apparel and accessory orders are subject to approval and at the sole discretion of All Gas No Brakes to determine if a return qualifies for a return/exchange.
No orders will be considered for refunds after 14 days from the date of delivery.
Any approved return is subject to the following terms:
DOMESTIC ORDERS: If a domestic return is approved, we will issue a refund after we have received the goods back and they have passed inspection. Refund processing can take up to 5 days from the date the product is received at the warehouse. The refund for items that pass inspection will be calculated as the Total Cost less shipping and Package Protection insurance, and discounts/promotions. The original Shipping and Package Protection insurance are non-refundable. Shipping costs associated with the return are the responsibility of the customer. All return labels are issued by All Gas No Brakes and billed to the customer. Please note that we do not have a reship policy.
If a return request is approved, our fulfillment center must receive the returnable items within 10 days from the date the label was issued. Items that are received after 10 days are not eligible for a refund. Return labels are non-refundable.
Please note that any approved returns/refunds only apply to items that have been purchased from our online store only. We do not accept returns or exchanges for purchases from other retailers.
INTERNATIONAL ORDERS: International orders are not eligible for exchanges or returns. All sales are final, and no returns or exchanges will be considered.
If you receive a damaged item(s), please get in touch with our Customer Service team at support@agnbsupps.com with your order number and damage details. A customer service representative from All Gas No Brakes will contact you within 48-72 hours of receiving your request. Damaged item(s) must be reported to All Gas No Brakes customer service within three (3) days of receiving your shipment, or they are not eligible for a refund or reshipment.
By shopping at All Gas No Brakes, you agree to these terms and conditions.